Papa John`s in Miami

They always have great pizza

A pizza shop that also sells harmful cigarettes ... Not fun. maybe the signposted is for fun?

Friday is pizza night 🍕 !!! I called and placed an order with yefrin she had great customer service she said pick up in 15 minutes. I got there the parking lot was full so I had to park around the corner. I got there pizza was HOT n ready🍕🍕😁. This is a great place to order pizza and great customer service.

They made my pizza perfectly and were very friendly about it. A lady in line before me was shown a different pizza than the one she ordered, but they corrected it on the spot (and gave her the extra one for free for her wait). I thought that was fair. I wish they had more drink selections (i.e. Dr. Pepper and/or Root Beer). I like the way they support the Miami Heat and have secret discounts like HEATWIN for 50% off the day after a home victory.

This franchise was absolutely terrible. We did not receive our pizza we ordered to be delivered. After waiting two hours I called the store they said it had been delievered. Didn’t get credit or anything for a pizza I didn’t receive. employees are RUDE. No customer service. Avoid this store.

Good staff. Was very helpful finding a local grocery store. Fast service on the pizza.

Ordered food at 1:19pm. Told it would take up to 60 minutes. It is now 2:36pm and no delivery. I called the store to be sure they had the right address and they confirmed the address and they said pizza is on it's way. No apologies. Never ordering from you guys again.

I had my food delivered in an apartment complex that had a conceirge that receives orders. So I am not sure how they cannot deliver to my place. Their driver called once and did not call again. I called the driver several times. Then they cancelled my order, without notification. Me and my family waited to starve. Hope they enjoyed eating the pizza they tagged as undeliverable.

At the moment you enter this place the waiters give you a nice feeling. Very congenial team, it is a nice place to go out with friends and colleagues or with your date. delicious cooking, professional chief cook and stuff, modest pay and nice service. Highly recommended.

Great services! Every time I call to fix my order they are accommodating. The veggie thin crust pizza is amazing.

Bad not good 1 hour for y pizza the person on the phone sad helf and hour an i call agan en hi sed 1 hour

Patient, listening and detail oriented with menu specials and add ons. Thank you for your service PJ.

The original pizza, never disappoints.

Absolutely the worst service would never recommend!

Ordered at 9pm...called for update at 11pm....i was told "order in the oven" first and last. Sorry.

Staff is extremely rude. You can tell they have no customer service etiquette. Not even a greeting. No eye contact with customer. Super rude.

A huge con with this company is the website, it is too slow, and lags too much. They make enough money to have a faster, smooth running website. Other than that, the food makes up for the webpage. The pizza has been the same since I was a little girl! DELICIOUS! The quality remains unbeatable! Their wings are great too!

Extremely rude, disrespectful and unprofessional staff member made the entire experience an abomination. Does not even deserve 1 star. Left without the pizza.First time called, left on hold for more than 5 mins, had to call again (and was helped relatively quickly...) then the in person experience was one of the worst.

Miserable location! Stuck at work, ordered a Works pizza, absolutely no sausage and very little peperoni. Must have run out of ingredients, if I wanted a vegetarian pizza I would have ordered it. Staff member on the phone was rude, said they were closed and couldn't do anything about it. Merry Christmas.

Clean, fast service, and delivers

Fine place for tasty Pizza. Looking forward to a return visit. Prices were fair for the quality of the food.

Literally thee worst Papa Johns I’ve ever dealt with. Delivered a pizza to me that was completely mushed on one side of the box with the toppings peeled all the way off of the pizza. It took them over an hour to re-deliver a new one. Decided to give them a second chance, and when I opened the pizza box to double check that they didn’t deliver another mushed pizza, the delivery person actually reached into the pizza box and used his fingers to push a detached corner slice of the pizza back into the corner. On top of that, they gave us the wrong order anyway. Throw the whole location away.

I ordered online and chose carry-out. PJ was close-by where i live. It was ready as expected 15-25 minutes after I placed my order. They've always been on-time with making it and my pizzas have always looked and tasted great. The staff has been nothing but polite, energetic and friendly, even when I'm picking up a pizza close to closing or they are very hectic. All in all consistently meets and exceeds my expectations for a place that is meant to be fast, cheap and delicious!Also I liked that the employee walked around the counter, opened the box and made sure I approved of the pizza before I took it.

Had me wait two hours for a mistake they had made in their end, didn’t bother giving me a deal for their mistake instead asked if I pay again after I made an order previous where I’m left waiting two or three days for that refund.

I love this location. Clean, polite, happy staff. When in the area you'll catch me there.

The guy behind the counter who was prepping the pizza’s was back and forth between touching his phone and touching the pizza dough. Disgusting and unacceptable. The manager will also look at you from his chair in the back by the TV and wait for someone to assist you instead of being an example to his team and help assist customers at the register. Never ordering from this garbage establishment again.

Horrible customer service. The staff is very rude and will leave you on hold until they feel like it. I had to get to the location just to get help with my order after being on hold for 20 minutes ! Worst papa johns franchise.

Bad pizza, I paid for 28$ For large pizza, they didn’t add items that I paid extra for. Stay away from this particular location.

Really fast service and the pizza was up to the quality I expect from papa johns. They gave me plates and silverware which was definitely needed as I moved into the neighborhood. It was a nice treat.

These people are ridiculously unprofessional. I placed an order online, it said the delivery would be 25-35 minutes. About an hour after I placed the order the status was showing that it had been delivered but that was not the case. I called the store and I was told that they were running late and it would arrive within 10 minutes. 20 minutes later the order was still not delivered. I called the store again and spoke to Carlos the manger. Mid concert he put me on hold without saying anything. Then comes back to say “ your order is on the way” he was about to hang up before I could finish speaking. Safe to say that they lost a customer here.

Exelent servic

They are #1 very good customer service. Been going ther since before they moved to that location. Same management and same asome customer service. Definitely recommend this location....

If I could give these people ZERO stars I would the drivers there are trash, lazy, food usually isn’t fresh when it’s being delivered. The store it’s self isn’t horrible but the drivers just ruined the rating to me. Update 6/14/20The rating stands I HATE THIS LOCATION ordering from this place makes you not want to even eat Papa Johns anymore. My review was a year ago and here we are still the worst experience ever.

A top place for delicious pizza. food was so yummy.

This place offers awesome service as well as enjoyable meals. One of my favourite places around town. The drinks and food served rapidly and the prices were fair. Recommended.

It seems like Papa Johns always maintains their quality, first time ordering from this location and it tastes exactly like other locations. The food came quick as well. Their wings are very juicy.

Parking is a little tricky, fast service, great staff!

Arguably the worst Papa John’s franchise I have ever been at Not only did it take them 45 minutes to have my pizza ready, they messed up the order. This is a frequent thing at this store.In addition their customer parking is always full by their employees and you can never find a spot. Highly recommend ordering at your nearest Papa John’s and avoid this particular store

Always great service, the delivery guys are super nice and respectful. Not to mention the food always arrives at my door just under 30 mins from order. Lastly the food is fresh and delicious every time! 5 stars for this papa johns.

If I could rate zero stars I would. Live 3 mins away and pizza arrived 1 hour after it left the store and arrived cold. Called to complain and got attitude from the worker. Definitely going to dominos next time - atleast they promise and deliver high quality pizza.

I really love this Papa John's! They're very fast, very friendly, and the pizza is always hot whether it's delivery or carryout!Even in one instance where they made a mistake on my order, the cashier graciously gave me a free extra box of wings just to say sorry which was super awesome of them, and it shows their dedication to their clients and pizza fans alike! If you're in the mood for pizza and you got some extra money lying around, definitely order from this place!

Great experience. Pizza and service was excellent 👍 thanks to Ms Nicole

Never go wrong with papa..

Love the pizza, but this time customer service was extreme RUUUUUUDEEEEE. I place an order for 3 cheese pizza, and I receive pizza with Meat, I called papá Johns at 2877 biscayne Blvd, miami fl 33137, Sunday 9.50pm, and the person answering the phone was soooo rude and hang up the phone on me. This is how you loose customers, hiring people with no sense of how to speak to a customer. Hope corporate read this review and find out who was the one, ( it's was a guy ).

Was on time organize and friendly service.

Food not good enough for the prices

we ordered online and after that, realized that we didn't want bacon so we called to modify the order and it was so hard to communicate with this person as if this person was trying to play a joke on us, so disrespectful and screaming at us over the phone that we didn't understand ... so we ended up canceling not planing on. ordering from this place again

Amazing pizza place...must try !!

Very rude staff.

Amazing Pizza. Always Fresh unlike other pizza places